Natwest has announced plans to close a number of branches in Somerset including in Wellington, Langport and Burnham-on-Sea.
NatWest has revealed it will be closing the NatWest Worle branch on 20th June, the NatWest Langport branch on 5th October, the NatWest Wellington branch on 9th October, the NatWest Burnham-on-Sea branch on 10th October and the NatWest Cheddar branch on 11th October.
NatWest claim a 21% transaction reduction at the Langport branch since 2011 with 53% of customers choosing to use their digital banking options. NatWest have a national agreement with the Post Office to provide their customers with a range of banking services.
Are NatWest failing to recognise that many people suffer poor broadband connections making online banking a frustrating experience and that there is a large elderly community for whom digital exclusion is becoming a real challenge as it affects the elderly and vulnerable the most.
NatWest advertising campaigns emphasis the strength of its branch network.
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